The Psychology of Brand Loyalty: Why We Keep Going Back for More
Explore the psychology behind brand loyalty—how trust, emotion, and identity drive repeat customers and help build lasting brand relationships.
From the science of behaviour design and consumer psychology to hands-on tips for conducting user interviews, we explore the tools and mindsets that help you design better experiences; for users, and for yourself. Whether you're curious about how people think, or you're preparing for your next big job interview, you'll find insights here to help you grow with purpose and land the role that fits you best.
Explore the psychology behind brand loyalty—how trust, emotion, and identity drive repeat customers and help build lasting brand relationships.
“It’s not what they drive that counts but what drives them.”
Gary van Broekhoven
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