
In fact, it is so applicable that I have already absorbed the content and used it in a Design Sprint session with the team.


Can’t wait to dig in and start applying what you learn? Get straight to the good stuff with practical behavioural science skills you can use right away.
Start building customer-centric skills today.
Uncover deep insights from users and stakeholders with the GRAMS Method. Learn how to ask the right questions, handle tricky conversations, actively listen and get the answers that truly drive better decisions.

Get the framework that allows you to walk in with the confidence that you’ll stand out from a sea of forgettable applicants by asking great questions that actually leave a lasting impression

Learn the science of habit formation and how to design behaviours that stick. Whether you’re improving your own habits or shaping user actions, this course helps you turn intention into lasting change.

Ditch generic personas and start using a behavioural science-backed approach that makes personas actionable, insightful, and memorable for the whole team. Learn how to map customer behaviours in a way that drives real decisions and better design.
curious professionals who want to apply behavioural science to real-world challenges. Whether you're shaping user experiences, influencing decisions, or driving product growth, you’ll learn practical skills you can use right away.
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Gary van Broekhoven
My first job was designing gambling machines. Odd start, but it taught me fast: if you want people to act, you need to understand what drives them.
For 25 years since, I’ve worked as a consumer psychologist and innovation coach with global brands and top consultancies across sectors. I also lecture at leading universities, where I was nominated for the Masters Degree Teacher of the Year Award in 2024.
Along the way I created the GRAMS Method™, now used by thousands of professionals to cut through noise, ask sharper questions, and uncover what really drives people..
Don Norman

Every course comes with an official certificate of completion, so you’ll have something to show for the skills you’ve gained.
Use it to update your CV, add it to LinkedIn, or just have proof that you know how to apply behavioural science in the real world. It’s a great way to stand out and show you’re serious about mastering these skills.
If you start one of the courses and if you decide it's not for you at any time, no problem.
You can request a refund, no hassle, just send us an email, and we will refund you right away



“ It’s not what they drive that counts but what drives them.”
Gary van Broekhoven
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