BEHAVIOUR DESIGN MASTERCLASS

We're sorry, the final masterclass for this group has now passed.
But, if you want to check out if there are still spaces in the behaviour change workshops, click on the link below

On Hold

Free Live Online Masterclass

Good Products, Better Habits, Bigger Impact

9 AM EST | 2 PM London | 15 h Barcelona | 5 PM Dubai

45 mins + Q&A

27+ years' experience

Behavioural science

100% Practical

2800+ Students

We're sorry, the final masterclass for this group has now passed.
But, if you want to check out if there are still spaces in the behaviour change workshops, click on the link below

Empowering Teams at

Our work is used by innovation consultancies and organisations where decisions carry real risk, talent is hard to replace, and guessing is expensive.

LogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogo

100% Practical

9.4 Satisfaction score

Backed by science

27+ years' experience

2800+ Students

Changing Careers & Companies with Consumer Psychology - Blog

The value-action gap: why people say they care about the planet but do not change what they buy

The value-action gap: why people say they care about the planet but do not change what they buy

That mismatch between what people want to do and what they end up doing and why this makes sustainability so hard. (And what to do about it). ...more

Behaviour Design ,Consumer Psychology &Sustainability

March 27, 20263 min read

The Psychology of Sustainable Consumption: Why Good Intentions Aren't Enough

The Psychology of Sustainable Consumption: Why Good Intentions Aren't Enough

Explore the psychology behind sustainable consumption. Learn why good intentions don't drive behaviour change and discover design strategies that actually work. ...more

Behaviour Design ,Consumer Psychology &Sustainability

March 27, 20262 min read

The Not Invented Here Problem: Behavioural Design Around External Innovation

Your team rejects external ideas automatically. It is not arrogance. It is a predictable behavioural pattern. Here is how to design around it. ...more

Behaviour Design ,Sustainability

March 27, 2026undefined

image of Gary giving online Masterclass

Upgrade yourself in less than 1hr

  • The 3 ingredients behind all human behaviour

  • How I use this framework to quickly and easily decode user or stakeholder interviews

  • Enhance persona/avatar maps with this same tool making them more memorable and valuable to the team.

  • Keep teams laser-focused on what matters (the user and where they sit on the map).

  • Understand why you don't do half the stuff you know you said you would (yep, that too).

All in less than an hour and might just change the way you do certain things - forever!

What previous attendees have said

Image of Simon

Simon - Brand Designer

Had one of the most insightful masterclasses of all time. Gary van Broekhoven has taught me brilliantly about understanding consumer behaviour and applying insights to any kind of design practice.

Image of Maite

Maite - Design Strategy

Not only the content was very interesting and applicable, but the session itself had a super clear and engaging structure.

In fact, it is so applicable that I have already absorbed the content and used it in a Design Sprint session with the team.

Image of Olga

Olga - UX researcher

I would like to thank you for today's lecture. Not only was the theory very interesting and clearly presented, but the opportunity to try it out immediately was extremely beneficial! I could openly tell you that it was the most interesting lecture I've seen throughout the year.

image of Gary give seminar to PepsiCo

Meet Your Coach

Gary van Broekhoven

Nominated for the Masters Degree Teacher of the Year Award 2024! - Harbour Space University

My first job? Designing gambling machines for the French Mafia. Strange start, but it taught me this: if you want people to act, you need to understand what drives them.

For the past 25 years I’ve worked as a consumer psychologist and innovation coach, helping global brands and top consultancies turn original insight into their unfair advantage.

I created the GRAMS Method™ a framework now used by thousands of professionals to cut through noise, ask sharper questions, and uncover what customers and clients really want.

Some More Reviews

Image of Maria

Maria Victoria - Head of CX and Behavioural Psychologist

A passionate professional, Gary's “learning by doing” approach transforms any working session into a continuous learning experience for both coworkers and clients. His ability to apply real life examples to tackle different challenges, along with his extensive understanding of tools and processes, gives him the ability to effortlessly transform raw data into actionable insights and innovative solutions. An inspiring mentor to learn from and fantastic person to work with!

Image of Lillian

Lillian - UX Designer

Gary is definitely one of the best professors I’ve had in my academic career. I feel like his passion and energy made the experience beyond enjoyable. Wish he’d have more classes. Gosh I can’t remember listening so actively to anyone that wasn’t an actor in Game of Thrones. He’s a star!

Image of David

David - Head of Design

Gary is, without a doubt, one of the people I learned the most from in my entire design career. I worked with Gary for multiple years now in different capacities, not only leading together digital transformation and innovation-driven initiatives for global clients but also leading cross-functional, cross-location teams together.

Free Behaviour Design Masterclass

Learn how to use one powerful framework to make sense of your users and align your team around your users.

Image of consumer psychology class held in Harbour Space

“ It’s not what they drive that counts but what drives them.”

Gary van Broekhoven

Want to know why 5000+ readers love receiving tips and latest research in the world of Consumer Psychology

Copyrights 2025 | WhatDrivesThem™ | Terms & Conditions