Actionable tips on Embedding and Scaling Customer Centric Innovation

From the science of behaviour design and consumer psychology to hands-on tips for conducting user interviews, we explore the tools and mindsets that help you design better experiences, for users and for yourself. If you're curious about how people think and how you can bring consumer behaviour into your product, team or business, you're in the right place.

Unlocking User Motivation: Beyond Gamification in Product Design

Unlocking User Motivation: Beyond Gamification in Product Design

Unlocking User Motivation: Beyond Gamification in Product DesignMariam Tarek Tawfik

Gamification boosts engagement, but does it match real motivation? Learn to balance intrinsic and extrinsic drivers for lasting, meaningful impact.

Behaviour DesignConsumer Psychology
Design Thinking is Dead, Or is it really?

Design Thinking is Dead, Or is it really?

Design Thinking is Dead, Or is it really?Mariam Tarek Tawfik

Is design thinking dead, or just misunderstood? Learn how research and consumer psychology can revive it and lead to truly user-centred solutions.

Behaviour DesignConsumer Psychology
Understanding User Needs with Behavioural Personas

Understanding User Needs with Behavioural Personas

Understanding User Needs with Behavioural PersonasMariam Tarek Tawfik

Building products without user insight is like designing a space with no purpose. Behavioural personas reveal motivations to shape meaningful solutions.

Behaviour DesignConsumer Psychology

“It’s not what they drive that counts but what drives them.”

Gary van Broekhoven

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