Transforming Companies and Teams with Consumer Psychology and Behaviour Design - Blog

From the science of behaviour design and consumer psychology to hands-on tips for conducting user interviews, we explore the tools and mindsets that help you design better experiences, for users and for yourself. If you're curious about how people think and how you can bring consumer behaviour into your product, team or business, you're in the right place.

Understanding Your Customers Starts With Getting Them to Open Up

Understanding Your Customers Starts With Getting Them to Open Up

Understanding Your Customers Starts With Getting Them to Open UpMolly Carol Redgrove

Most interviews fail because customers don't feel safe enough to open up. Learn how trust and psychological safety unlock game-changing insights.

Consumer PsychologyCustomer Discovery
3 things NOT to do in an interview

3 things NOT to do in an interview

3 things NOT to do in an interviewMolly Carol Redgrove

Avoid surface-level answers in interviews. Learn 3 common mistakes that block insights – and how to unlock richer, more honest conversations.

Consumer PsychologyCustomer Discovery
How Behaviour Design Opens Doors

How Behaviour Design Opens Doors

How Behaviour Design Opens DoorsGary van Broekhoven

Blend psychology and design with behaviour design to craft impactful user experiences and stand out in UX, product, and service design roles.

Behaviour Design
Behaviour Design with Heart & Science

Behaviour Design with Heart & Science

Behaviour Design with Heart & ScienceGary van Broekhoven

Enter the magic combination of consumer psychology and behaviour design. This duo can unlock a deeper understanding of your customer's needs, wants, and habits.

Behaviour DesignConsumer Psychology

“It’s not what they drive that counts but what drives them.”

Gary van Broekhoven

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