What Drives them Logo

Consumer Psychology and Behaviour Design Blog

Understanding Your Customers Starts With Getting Them to Open Up

Understanding Your Customers Starts With Getting Them to Open Up

Molly Redgrove
Published on: 30/06/2025

Most interviews fail because customers don't feel safe enough to open up. Learn how trust and psychological safety unlock game-changing insights.

Consumer PsychologyCustomer Discovery
3 things NOT to do in an interview

3 things NOT to do in an interview

Molly Redgrove
Published on: 27/06/2025

Avoid surface-level answers in interviews. Learn 3 common mistakes that block insights – and how to unlock richer, more honest conversations.

Consumer PsychologyCustomer Discovery
Understanding Discourse Analysis in Qualitative Research

Understanding Discourse Analysis in Qualitative Research

Understanding Discourse Analysis in Qualitative ResearchGary van Broekhoven
Published on: 26/05/2025

Learn how discourse analysis helps uncover hidden meanings in language, decode user behaviour, and design more impactful products. A must-read for UX, marketing, and product professionals.

Consumer PsychologyCustomer Discovery
Understanding the Basics of Content Analysis

Understanding the Basics of Content Analysis

Understanding the Basics of Content AnalysisGary van Broekhoven
Published on: 19/05/2025

Master content analysis to decode user behaviour. Explore coding methods, AI trends & real-world uses for UX, marketing & product success.

Consumer Psychology

“It’s not what they drive that counts but what drives them.”

Gary van Broekhoven

Join 5000+ readers receiving tips, edu-bites and latest research in the world of Consumer Psychology

Copyrights 2025 | WhatDrivesThem™ | Terms & Conditions