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Changing Careers & Companies with Consumer Psychology - Blog

When Product Owners and leadership know it's time to change.

When Product Owners and leadership know it's time to change.

Product teams stuck reopening decisions? Use this 10-point KTC diagnostic to spot decision loops, reduce rework, and make roadmap decisions stick. ...more

Behaviour Design ,Consumer Psychology &Customer Discovery

February 03, 20265 min read

Understanding Your Customers Starts With Getting Them to Open Up

Understanding Your Customers Starts With Getting Them to Open Up

Most interviews fail because customers don't feel safe enough to open up. Learn how trust and psychological safety unlock game-changing insights. ...more

Consumer Psychology ,Customer Discovery

June 30, 20253 min read

3 things NOT to do in an interview

3 things NOT to do in an interview

Avoid surface-level answers in interviews. Learn 3 common mistakes that block insights – and how to unlock richer, more honest conversations. ...more

Consumer Psychology ,Customer Discovery

June 27, 20254 min read

“ It’s not what they drive that counts but what drives them.”

Gary van Broekhoven

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