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Interested in learning how the industry is leveraging Consumer Psychology and Behaviour Design to create experiences that users want, then check out the latest live online course!

Product teams stuck reopening decisions? Use this 10-point KTC diagnostic to spot decision loops, reduce rework, and make roadmap decisions stick. ...more
Behaviour Design ,Consumer Psychology &Customer Discovery
February 03, 2026•5 min read

Most interviews fail because customers don't feel safe enough to open up. Learn how trust and psychological safety unlock game-changing insights. ...more
Consumer Psychology ,Customer Discovery
June 30, 2025•3 min read

Avoid surface-level answers in interviews. Learn 3 common mistakes that block insights – and how to unlock richer, more honest conversations. ...more
Consumer Psychology ,Customer Discovery
June 27, 2025•4 min read
“ It’s not what they drive that counts but what drives them.”
Gary van Broekhoven
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